Terms and conditions
Terms and Conditions
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Welcome to The Landry Agency (“The Landry Agency,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of www.thelandryagency.com (“Website”), including our assessments, digital products, AI-supported tools, educational programs, workshops, consulting, and agency services.
By accessing the Website, completing an assessment, submitting an order, checking an acceptance box, purchasing a product or service, or using anything we provide, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use the Website or purchase our products or services.
1. Scope of These Terms
These Terms apply to offerings provided by The Landry Agency, including:
The Brand Promise Test™
The Brand Intelligence Suite™
The AI Creator’s Vault™ GPT
The AI Mastery Prompt Vault™
Prompt Stack Studio™
The L.A.N.D.™ Clarity Worksheet
Promise Lab programs and workshops
The L.A.N.D.™ Brand Promise-to-Content System
Agency, consulting, strategy, and implementation services
Any other assessment, download, template, program, or service offered through the Website
Certain services may require a separate proposal, statement of work, enrollment agreement, or client services agreement. If a separate written agreement conflicts with these Terms, the separate agreement will control for that service.
2. Eligibility
To purchase or use our products and services, you must:
Be at least 18 years old or the legal age of majority where you live;
Have the legal capacity to enter into a binding agreement;
Provide accurate and complete information; and
Be authorized to use the payment method provided.
If you are purchasing on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.
A parent or legal guardian must make and supervise any purchase intended for someone under the age of 18.
3. Offer-Specific Terms
3.1 The Brand Promise Test™
The Brand Promise Test™ is a self-guided diagnostic designed to help you identify patterns in your brand messaging and positioning.
Results are based on:
The answers you submit;
The Landry Agency’s proprietary framework; and
The scoring and analysis rules associated with the assessment.
Your result is intended for educational and strategic guidance. It is not a certification, comprehensive business audit, professional evaluation, or guarantee of future performance.
Unless otherwise stated at checkout, payment covers one assessment submission and its associated result. Because the assessment and result are delivered digitally and immediately, the purchase is final once the assessment is submitted or the result is made available.
3.2 The Brand Intelligence Suite™
The Brand Intelligence Suite™ is sold as a one-time purchase.
There is:
No subscription;
No automatic renewal; and
No recurring membership charge for continued access to the purchased version.
The Suite currently includes the products identified on the sales page or order confirmation, which may include:
The AI Creator’s Vault™ GPT;
The AI Mastery Prompt Vault™;
Prompt Stack Studio™; and
The complimentary L.A.N.D.™ Clarity Worksheet.
The complimentary worksheet has no separate cash or refund value when included as part of the Suite.
“Ongoing access” means access to the purchased version without recurring subscription fees while The Landry Agency continues to operate and support the product. It does not guarantee that a particular URL, technology, third-party platform, feature, or delivery format will remain unchanged indefinitely.
If a delivery platform or access link changes, we will make reasonable efforts to provide an alternative way to access the then-current purchased materials.
Ongoing access does not automatically include future products, private consulting, live support, additional programs, or major product upgrades unless expressly stated on the sales page.
3.3 Promise Lab and Educational Programs
Promise Lab and other workshops, group programs, or educational experiences may include digital materials, live sessions, recordings, community access, or a combination of these features.
The specific schedule, access period, format, deliverables, and enrollment terms will be stated on the applicable sales page, checkout page, or enrollment confirmation.
Unless an offer-specific policy states otherwise:
Enrollment is non-refundable once access, materials, or live programming begins;
Missing a session or failing to use the materials does not create a right to a refund;
Access may not be transferred to another person without written permission; and
Recordings are not guaranteed unless expressly included in the offer.
If we cancel a program and do not provide a reasonable replacement, rescheduled date, or comparable alternative, we will provide an appropriate refund for the portion we canceled.
3.4 Agency and Consulting Services
Agency partnerships, consulting, strategy, implementation, and The L.A.N.D.™ Brand Promise-to-Content System require a separate signed agreement.
That agreement will define matters such as:
Scope of work;
Deliverables;
Fees and payment schedule;
Client responsibilities;
Project timeline;
Revisions;
Intellectual-property ownership;
Confidentiality;
Cancellation or termination; and
Any applicable minimum engagement period.
Descriptions on the Website are informational and do not create an agency-client relationship. An agency relationship begins only after the required agreement is signed and the initial payment is received.
4. Orders, Pricing, and Payment
All prices are shown in U.S. dollars unless stated otherwise.
By submitting payment, you authorize our payment processor to charge the payment method provided for the amount displayed at checkout or stated in your signed agreement.
You are responsible for:
Providing accurate billing information;
Paying any applicable sales, use, or similar taxes; and
Ensuring that your payment method is authorized and valid.
We may change pricing, product combinations, bonuses, or promotional offers at any time. Changes will not alter a purchase you have already completed.
If a product is accidentally listed with an obvious pricing or technical error, we may cancel the affected order and issue a refund rather than fulfill the incorrect listing.
Recurring or installment payments will only apply when they are clearly disclosed before purchase or included in a separate agreement. The Brand Intelligence Suite™ itself is not a recurring subscription.
5. Digital Delivery and Access
Digital products may be delivered through:
Email;
Download links;
Password-protected pages;
Google Drive;
Canva;
OpenAI or ChatGPT;
Fillout;
A client portal; or
Another third-party platform.
You are responsible for providing a working email address, checking spam or promotional folders, maintaining compatible technology, and creating any required third-party account.
Some products, including custom GPT tools, may require access to an account operated by a third party. We do not control that provider’s account requirements, service availability, pricing, features, or policies.
Access credentials and private product links are for the purchaser only. You may not share your login, access link, files, or account with another person unless your purchase expressly includes a team or multi-user license.
If you experience an access problem, contact hello@thelandryagency.com so we can help verify and restore proper delivery.
6. Refunds, Cancellations, and Billing Issues
Because our assessments, downloads, tools, templates, and digital resources provide immediate access, digital-product sales are final once access is delivered, except where a refund is required by law.
This includes:
The Brand Promise Test™;
The Brand Intelligence Suite™;
The AI Creator’s Vault™ GPT;
The AI Mastery Prompt Vault™;
Prompt Stack Studio™;
The L.A.N.D.™ Clarity Worksheet; and
Other immediately accessible digital resources.
The Brand Intelligence Suite™ is a one-time purchase. There is no membership to cancel and no automatic renewal.
Program and workshop refund terms are governed by the applicable offer-specific policy. Agency-service payments are governed by the signed client agreement.
A change of mind, failure to use a product, refusal to complete the required steps, or failure to maintain a necessary third-party account does not create a right to a refund.
If you believe you were charged twice, did not authorize a transaction, or did not receive the product purchased, contact us promptly at hello@thelandryagency.com.
Nothing in this section limits consumer rights that cannot legally be waived.
7. Intellectual Property and License
The Website and all original materials provided by The Landry Agency are owned by or licensed to The Landry Agency and are protected by intellectual-property laws.
Protected materials include, without limitation:
The L.A.N.D.™ framework;
Assessment questions and scoring methods;
Prompts and prompt systems;
GPT instructions and configurations;
Worksheets and templates;
Guides and workbooks;
Videos and recordings;
Training materials;
Written copy;
Graphics and visual systems;
Product names and trademarks; and
The arrangement and presentation of our content.
Your purchase grants you a limited, non-exclusive, non-transferable, revocable license to use the purchased materials for your own lawful personal or commercial business activities.
Subject to applicable law and third-party platform terms, you may use original outputs you create with our tools in your own business.
You may not:
Copy, reproduce, or redistribute the underlying product materials;
Share purchased files, links, logins, prompts, worksheets, or recordings;
Resell, sublicense, or give away our products;
Upload our materials to a membership, course, database, or resource library;
Claim our frameworks or source materials as your original work;
Remove our copyright, trademark, or ownership notices;
Reverse engineer a custom GPT, tool, scoring method, or product;
Attempt to extract private system instructions, source materials, or configurations;
Use our materials to train or build a substantially similar competing AI tool or product; or
Use a personal license as a team, agency, or multi-user license.
No PLR, MRR, resale, redistribution, or white-label rights are included unless those rights are expressly granted in a separate written license for a specific product.
Nothing in these Terms removes rights previously granted under a valid written license delivered with an earlier purchase.
Unauthorized use may result in immediate access termination and appropriate legal action.
8. Your Content and Information
You retain ownership of the original information, content, and materials you submit to us.
You grant The Landry Agency a limited license to access, process, store, and use that information only as reasonably necessary to:
Deliver the requested product or service;
Generate assessment results;
Provide customer support;
Complete contracted work;
Maintain and improve our operations; or
Meet legal obligations.
You represent that you have the necessary rights and permission to submit any information you provide.
Do not submit confidential, regulated, or sensitive information belonging to another person unless you have authorization and the applicable tool is appropriate for receiving it.
Our handling of personal information is further explained in our Privacy Policy.
9. AI-Supported Products and Outputs
Some products use or interact with artificial-intelligence platforms.
AI-generated or AI-assisted output may be:
Inaccurate;
Incomplete;
Outdated;
Biased;
Similar to content generated for another user; or
Unsuitable for a particular business, industry, or legal requirement.
You are responsible for reviewing, editing, fact-checking, and approving all output before publishing, distributing, or relying on it.
Our AI-supported products do not replace your judgment, expertise, leadership, or professional advisors.
They do not provide legal, medical, tax, financial, employment, or other regulated professional advice.
You should not enter trade secrets, passwords, payment-card information, health information, confidential client data, or other highly sensitive information into an AI platform unless you understand and accept that platform’s data practices and have permission to do so.
Use of third-party AI services is also subject to that provider’s terms, policies, limitations, and availability.
10. Acceptable Use
You agree not to use the Website, products, services, or outputs to:
Violate any law or regulation;
Infringe another person’s intellectual property or privacy rights;
Create fraudulent, deceptive, defamatory, discriminatory, or harmful content;
Harass, exploit, impersonate, or mislead another person;
Distribute malware, spam, or unauthorized automated messages;
Interfere with the Website’s operation or security;
Scrape, crawl, or automatically extract protected content;
Circumvent access controls or usage restrictions; or
Help another person engage in prohibited conduct.
We may suspend or terminate access when we reasonably believe these Terms have been violated.
11. No Guarantee of Results
The Landry Agency provides strategic frameworks, education, tools, and implementation support. We do not guarantee:
Revenue, profit, or sales;
Customer acquisition;
Social-media growth;
Conversion rates;
Audience engagement;
Brand recognition;
Search-engine placement;
Virality;
Funding;
Employment or client opportunities; or
Any other particular business outcome.
Your results depend on factors outside our control, including your decisions, implementation, experience, market, audience, pricing, offer quality, consistency, budget, and economic conditions.
Testimonials, examples, case studies, screenshots, and illustrative results describe individual experiences. They are not promises that every purchaser will achieve the same result.
12. Third-Party Platforms and Links
Our Website and products may connect to third-party services such as Stripe, Fillout, Canva, Google Drive, OpenAI, ChatGPT, email providers, website hosts, and analytics tools.
Those services are operated independently and may have their own terms, privacy policies, accessibility requirements, fees, and account restrictions.
We are not responsible for:
A third party’s content or policies;
Changes to a third-party product or platform;
Third-party outages or service interruptions;
The suspension or termination of your third-party account; or
Losses caused by your violation of a third party’s terms.
A link to another website does not mean we endorse every statement, product, or practice on that website.
13. Website and Product Availability
We make reasonable efforts to keep the Website and purchased resources available, but we do not guarantee uninterrupted, error-free, or permanently unchanged access.
We may update, correct, reorganize, replace, or discontinue Website features and delivery methods.
If a hosted component of a purchased digital product must be moved or replaced, we will make reasonable efforts to provide an alternative way to access the then-current purchased materials.
Maintenance, security events, technical problems, platform changes, and events outside our reasonable control may temporarily interrupt access.
14. Disclaimers
To the fullest extent permitted by law, the Website, assessments, digital products, programs, and related materials are provided on an “as is” and “as available” basis.
We disclaim warranties that are not expressly stated in writing, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.
We do not warrant that every product or output will be suitable for every industry, platform, business model, or jurisdiction.
Nothing in these Terms excludes a warranty or consumer protection that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by law, The Landry Agency and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost opportunities, lost data, business interruption, or reputational harm.
Our total liability arising from a particular product or service will not exceed the amount you paid to The Landry Agency for the product or service giving rise to the claim during the 12 months before the event occurred.
These limitations do not apply to liability that cannot legally be limited, including liability arising from fraud, willful misconduct, or any other category prohibited by applicable law.
16. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless The Landry Agency and its owners, employees, contractors, and service providers from third-party claims, liabilities, losses, and reasonable expenses arising from:
Your unlawful or unauthorized use of our products or services;
Your violation of these Terms;
Content you create, publish, or distribute;
Your infringement of another person’s rights; or
Information or materials you submit without proper authorization.
This section does not require you to indemnify us for our own unlawful conduct, gross negligence, or willful misconduct.
17. Suspension and Termination
We may suspend or revoke access if you:
Share or redistribute protected materials;
Fail to complete an authorized payment;
Use the Website or products unlawfully;
Attempt to compromise our systems or tools;
Harass our team or other participants; or
Materially violate these Terms.
Termination for a violation does not automatically create a right to a refund.
Provisions concerning payment, intellectual property, disclaimers, liability, indemnification, and dispute resolution will survive termination.
18. Privacy
Your use of the Website and our products is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, use, disclose, and protect personal information, including information processed through assessments, checkout forms, email communications, analytics, and third-party platforms.
19. Electronic Communications
By purchasing, submitting a form, or contacting us electronically, you agree to receive transactional communications related to your order, access, assessment results, account, support request, or contracted service.
Marketing emails will be sent in accordance with applicable law. You may unsubscribe from marketing messages using the link provided in the email.
Unsubscribing from marketing emails will not prevent us from sending necessary order, access, billing, security, or service communications.
You agree that electronic notices, confirmations, disclosures, and agreements satisfy any legal requirement that the communication be in writing.
20. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Unless a separate signed agreement provides otherwise, any legal action relating to these Terms must be brought in a state or federal court with proper jurisdiction in Harris County, Texas.
Before filing a legal claim, the parties are encouraged to contact one another and make a good-faith effort to resolve the issue informally.
Nothing in this section removes a consumer right or legal remedy that cannot be waived under applicable law.
21. General Provisions
Severability
If any part of these Terms is found unenforceable, the remaining provisions will continue in effect.
No Waiver
Our failure to enforce a provision does not waive our right to enforce it later.
Assignment
You may not transfer your rights or obligations under these Terms without our written permission. We may assign these Terms as part of a merger, restructuring, sale, or transfer of our business.
Force Majeure
We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, utility or internet failures, labor disruptions, governmental actions, cyber incidents, public-health emergencies, or third-party platform outages.
Entire Agreement
These Terms, our Privacy Policy, the applicable sales page or checkout terms, and any signed offer-specific agreement form the complete agreement between you and The Landry Agency regarding the applicable product or service.
22. Changes to These Terms
We may update these Terms to reflect changes in our products, technology, operations, or legal obligations.
The revised version will be posted on this page with an updated “Last Updated” date.
Changes apply prospectively. They will not retroactively change the material purchase terms of a completed transaction unless the change is required by law or you separately agree to it.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms.
23. Contact Us
For questions about these Terms, billing, access, or our products and services, contact:
The Landry Agency
Email: hello@thelandryagency.com
Website: www.thelandryagency.com
